Frequently Asked Questions

Product Information....

Do you make your jewelry?

Actually, this is the most frequent question I get, when set up at Elksong Jewelry, ALL of my work is produced in my home studio, right down to many of the findings (ear wires, clasps, ball pins, etc.). So, you can be assured that your piece of Elksong Jewelry is a completely handmade, original design by me! 

Tell me about the ear wires on your earrings...

I have 2 different catagories of ear wires; all of my Field of Flower earrings (and occassionaly some others) have antiqued brass, copper or silver finish lever back ear wires. While not technically "hypo allergenic", I purchase them from a reputible seller & they are lead & nickel free. In other words, if you don't already have metal sensitivities, these will be unlikely to provoke any. Plus, they are very secure, you won't lose an earring with these! 

All my other style earrings feature my handmade ear wires, created with oxidized sterling (mostly), 14kt gold fill, surgical steel or rhodium plated. 

If you see a pair of earrings you love, but are unsure of the ear wires (either material or style), please do contact me, I'll be happy to switch out ear wires for whatever you prefer.  

How do I clean my wire wrap pieces? 

Your wire wrap jewelry order will include a cleaning pad, for cleaning & re polishing. When using this cleaning pad on wire wrap pieces, always work on a section at a time, support the area you're cleaning from underneath, use firm, but gentle pressure & try to "go with the grain", that is, in the direction the wire goes. 

These cleaning pads will help your wire wrap jewelry pieces keep their mellow, oxidized gleam! 

Do you make custom pieces?
Yes, indeed! I've had many wonderful experiences, working with a customer to create their perfect piece. If this is something you're interested in, please do reach out!  

Business information...

Is Elksong Jewelry a "green" company?
The Elksong Jewelry studio is located at my off grid home, in the high desert of southeastern AZ, about 13 miles north of the Mexico border. It's a solar powered home & studio, so technically, my jewelry IS produced using sustainable energy! Also, I'm fond of re-purposing old vintage & ethnic pieces & re use packaging material whenever realistic.
Is Elksong Jewelry a woman/minority owned business?
Hi, I'm Cherie Somerville, owner, designer & creator behind all the Elksong Jewelry pieces! 
When I order, is my shipped package insured?
Certainly! I ship USPS First Class shipping, with your new jewels securely package & insured by ShipInsure. In the unlikely event that something happens to your package in transit, rest assured, we'll both be made whole. 
Can I return my purchase?
I want you to be 100% happy with your Elksong Jewelry purchase...I'll gladly accept returns, please referd to my Return Policy for more information.